Link to EWA Store Hours

Japanese & American Holidays 12 pm – 5 pm
Closed on 4th of July, Thanksgiving, Christmas Day & New Years Day.

On occasional events the store might shift the opening hours.

Who Can Shop at the EWA Store?

Located in the Compound Arcade (Harris B1F), your friendly EWA Store offers various items delivered from the Yokota Commissary including foods, drinks, alcohol, and daily commodities.

The EWA Store is accessible to those who are assigned to Japan under the Chief of Mission and has an EWA full or associate Membership.

Single-serve items are available for purchase for those without such identification.

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How to Open a Deposit Account

Bring your EWA Digital QR code that was issued by email when your membership number was created and your initial deposit by check or cash to the Store. You may also pay per purchase by USD or JPY or US checks.

If there are unused balances when you move, they will be fully refunded. Please note that refunds less than $300 will be handled at the Store, but refunds over $300 will need to be processed during EWA Office hours (Mon – Fri, 9 am – 6 pm).

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📩 Place Special Orders by Email

Looking for something we don’t normally carry in the EWA Store? You can now submit a Special Order to request items directly from the Commissary at Yokota Air Base.

This service is designed specifically for items not regularly available in our store. While we’d love to do more, we unfortunately can’t accommodate full grocery lists or bulk personal shopping requests.

✅ How It Works

The EWA Store sources its stock from the Yokota Commissary every Thursday. The Commissary offers a wide range of products similar to what you’d find at a large American supermarket, making it a great resource for hard-to-find items.

Here’s how to place a special order:

🕔 Order Cut-off: Submit by Fridays at 5:00 p.m.
📦 Pickup Day: The following Thursday after 3:00 p.m.
📋 Item Limit: Up to 10–15 different items per request (no quantity limits on each item)
📬 Submit Orders To: storespecialorders@ewatokyo.org

ℹ️ Important Notes

• Orders submitted after the Friday deadline will be processed the following week. This means a wait time of up to 13 days.

• This service is only for items we don’t currently stock, we’re unable to provide additional quantities of in-store items.

• Though we’ve expanded the item limit, we cap requests to ensure we can still sort and prepare them alongside our main stock delivery.

Have questions? Just reach out—we’re happy to help!

EWA Store Rental Items

The EWA store rents items such as TVs, routers, carpet cleaners, and more! Click here for more information.

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US postage stamps available

The EWA store carries Forever Stamps, sold only in books of 20.

The post box is in front of the EWA Beauty Salon.

Want items carried regularly?
Stop by the EWA Store and let us know what items you want us to carry regularly. We also welcome your comments and thoughts please reach us out via email.

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Store Staff