đź“© Place Special Orders by Email

Looking for something we don’t normally carry in the EWA Store? You can now submit a Special Order to request items directly from the Commissary at Yokota Air Base.

This service is designed specifically for items not regularly available in our store. While we’d love to do more, we unfortunately can’t accommodate full grocery lists or bulk personal shopping requests.

âś… How It Works

The EWA Store sources its stock from the Yokota Commissary every Thursday. The Commissary offers a wide range of products similar to what you’d find at a large American supermarket, making it a great resource for hard-to-find items.

Here’s how to place a special order:

đź•” Order Cut-off: Submit by Fridays at 5:00 p.m.
📦 Pickup Day: The following Thursday after 3:00 p.m.
📋 Item Limit: Up to 10–15 different items per request (no quantity limits on each item)
📬 Submit Orders To: storespecialorders@ewatokyo.org

ℹ️ Important Notes

  • Orders submitted after the Friday deadline will be processed the following week. This means a wait time of up to 13 days.

  • This service is only for items we don’t currently stock, we’re unable to provide additional quantities of in-store items.

  • Though we’ve expanded the item limit, we cap requests to ensure we can still sort and prepare them alongside our main stock delivery.

Have questions? Just reach out—we’re happy to help!

Place Special Orders by Form ( Only for Meat Cuts)

If you’ve been here a while, you’ve probably noticed that many familiar American-style cuts like, ribeye, chuck roll, baby back ribs, or even cube steak are often hard to find or simply not available in the local economy. This new service is designed to fill that gap, offering access to high-quality cuts without you having to compromise or substitute.
Whether you’re planning a quiet dinner or hosting a backyard cookout, this is your chance to order beef and pork cuts not regularly carried in the store. We’ll do our best to source your order through our weekly Yokota Commissary run.
To keep things simple and streamlined, meat cut orders will follow the same schedule as our weekly special orders:
🕔 Order cutoff: Every Friday at 5:00 PM
📦 Pickup: The following Thursday
How to order:
All orders must be submitted through our dedicated Meat Cuts Order Form:
👉 Submit your Meat Cut Order Here

ℹ️ Important Notes

  • Only the items listed on the form are available for order
  • All orders are subject to Commissary stock availability
  • This service is for cuts not typically carried in our store
Interested in whole chicken?
The Commissary also carries whole chickens (frozen). These are handled by a different department, so if you would like to order one, please do so through our regular special orders process via email. The timeline and handling for whole chickens will follow the usual special order procedures.
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